Privacy Policy & Mobile Messaging Terms

Effective Date: 2026-10-23

Last Updated: 2026-10-23

This Privacy Policy explains how Clyde Group ("Company," "we," "us," or "our") collects, uses, discloses, and protects your personal information when you visit our website, use our services, or opt in to receive text messages (SMS/MMS) from us. This policy is designed to comply with California privacy laws (including the California Consumer Privacy Act as amended by the California Privacy Rights Act, "CCPA/CPRA") and Federal Communications Commission (FCC) regulations under the Telephone Consumer Protection Act (TCPA).

1. Information We Collect

We collect information that identifies, relates to, describes, or is reasonably capable of being associated with you ("Personal Information"). Over the past 12 months, we may have collected the following categories of Personal Information:

  • Identifiers: Real name, alias, postal address, unique personal identifier, online identifier, Internet Protocol (IP) address, email address, telephone number, or other similar identifiers.

  • California Customer Records Information: Name, signature, telephone number, address, financial information (e.g., payment details for billing).

  • Commercial Information: Records of products or services purchased, obtained, or considered, or other purchasing or consuming histories or tendencies.

  • Internet or Other Electronic Network Activity: Browsing history, search history, and information regarding your interaction with our website, application, or advertisement.

  • Geolocation Data: Physical location or coarse location derived from IP addresses.

  • Mobile Messaging Opt-In Data: Phone number, consent timestamp, source of consent, and messaging logs.

2. How We Collect Personal Information

We obtain the categories of Personal Information listed above from the following sources:

  • Directly from You: When you fill out forms, register for services, make purchases, request customer support, or opt in to SMS communication.

  • Automated Technologies: Cookies, web beacons, and automated log files as you navigate our website.

  • Third-Party Service Providers: Analytics providers, payment processors, and messaging platforms operating on our behalf.

3. Use of Personal Information

We use your Personal Information for legitimate business purposes, including:

  • Providing, maintaining, and improving our products and services.

  • Processing transactions, orders, and customer service inquiries.

  • Sending transactional communications, order updates, account security notifications, and alerts.

  • Delivering promotional messages, newsletters, and marketing (only where consent has been provided).

  • Ensuring network security, detecting fraud, and complying with legal obligations.

4. Mobile Messaging (SMS/MMS) Terms & FCC Compliance Notice

We are committed to full compliance with FCC regulations and Telephone Consumer Protection Act (TCPA) requirements regarding mobile messaging.

Strict Policy on SMS Consent & Opt-In Sharing:

Mobile consent and opt-in data collected for SMS messaging will NOT be shared, sold, rented, or leased to any third parties, affiliates, or marketers for their own marketing purposes. Mobile opt-in data is kept strictly confidential and is used solely to deliver the specific SMS programs you requested.

SMS Program Details & Consent Requirements

  • Express Written Consent: By providing your mobile number and opting in through our designated web forms, keywords, or written agreements, you provide express written consent to receive automated marketing, operational, or transactional text messages from Clyde Grop at the phone number provided. Consent is not a condition of purchasing any goods or services.

  • One-to-One Consent: Your opt-in consent applies specifically and exclusively to Clyde Group. We do not collect "bundled" consent for multiple unassociated third parties.

  • Message Frequency: Message frequency varies based on your interactions with us and the recurring nature of selected notification programs (e.g., up to 10 messages per month).

  • Message and Data Rates: Standard message and data rates may apply depending on your mobile carrier and wireless plan.

  • Opt-Out Mechanism (Stopping Messages): You can opt out of receiving SMS messages at any time. To stop receiving text messages, reply STOP, END, CANCEL, UNSUBSCRIBE, or QUIT to any text message you receive from us. You will receive a single final confirmation text acknowledging your opt-out request.

  • Help & Support: For help or support regarding text messaging, reply HELP to any message or contact us at contact.us@clydegrp.com or call 325.266.1172.

5. Disclosure of Personal Information

We do not sell your personal information. We may disclose your Personal Information to trusted service providers for business operational purposes. When we disclose Personal Information to service providers (such as web hosting, payment processing, or SMS delivery vendors), we require them by contract to keep the information confidential and to use it solely to perform services for us.

Category of Personal Information

Categories of Recipients

Purpose of Disclosure

 

Identifiers & Contact Info

Service Providers (IT, SMS Gateways)

Message delivery, account maintenance, system support

Commercial & Financial Data

Payment Processors

Transaction completion and billing

Internet / Usage Activity

Analytics Partners

Website performance monitoring and optimization

6. Your California Privacy Rights (CCPA/CPRA)

If you are a California resident, the California Consumer Privacy Act (CCPA), as amended by the CPRA, provides you with specific rights regarding your Personal Information:

  • Right to Know / Access: You have the right to request that we disclose what personal information we collect, use, disclose, and sell/share about you over the preceding 12 months.

  • Right to Delete: You have the right to request the deletion of your Personal Information collected or maintained by us, subject to certain legal exceptions.

  • Right to Correct: You have the right to request that we correct inaccurate personal information that we maintain about you.

  • Right to Opt-Out of Sale or Sharing: You have the right to direct businesses not to "sell" or "share" (for cross-context behavioral advertising) your Personal Information. Note: We do not sell or share personal information, including SMS opt-in data.

  • Right to Limit Use of Sensitive Personal Information: You have the right to limit the use and disclosure of sensitive personal information to that necessary to perform services reasonably expected by an average consumer.

  • Right to Non-Discrimination: We will not discriminate against you (e.g., deny goods/services, charge different prices) for exercising any of your CCPA/CPRA rights.

How to Exercise Your California Rights

To exercise your rights under California law, please submit a verifiable consumer request to us by:

Only you, or an Authorized Agent registered with the California Secretary of State, may make a verifiable request related to your Personal Information. We will verify your identity using standard verification methods prior to fulfilling your request.

7. Data Retention & Security

We retain your Personal Information only for as long as necessary to fulfill the purposes outlined in this Privacy Policy, unless a longer retention period is required or permitted by law. We implement appropriate technical, administrative, and physical security measures to protect your information against unauthorized access, destruction, or disclosure.

8. Children's Privacy

Our website and mobile messaging services are not directed to individuals under the age of 16. We do not knowingly collect personal information from children under 16 without appropriate parental consent.

9. Changes to This Privacy Policy

We reserve the right to amend this Privacy Policy at our discretion and at any time. When we make changes, we will post the updated policy on this page with a revised "Last Updated" date. Continued use of our website or services following the posting of changes constitutes acceptance of those changes.

10. Contact Us

If you have any questions or comments about this Privacy Policy, California privacy rights, or our SMS messaging practices, please contact us at:

Clyde Group

Attn: Privacy Officer

4601 Coyote Run

Abilene, TX  79602

Email: Contact.Us@ClydeGrp.com

Phone: 325.266.1172